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Privacy Policy

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Effective Date: October 1, 2024

 

Introduction

At CloudWind ("we," "our," or "us"), we are committed to protecting the privacy and security of our visitors. This privacy policy explains the types of information we collect, how we use it, and your rights regarding your personal data. While we strive to comply with applicable regulations, such as the General Data Protection Regulation (GDPR), full compliance may depend on specific factors related to your interactions with our website.
 

1. Information We Collect

We collect the following types of personal data:
 

1.1 Contact Form Data

  • Name

  • Email address

  • Any other information you provide in your message when you submit a contact form.
     

1.2 Analytics Data

  • IP address

  • Browser type

  • Referring/exit pages

  • Date and time of your visit
     

We use Analytics Tools like Google Analytics to collect this data, helping us understand how visitors interact with our website and improve user experience. Note that some data may be processed anonymously.
 

1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to gather information about your use of our website. You can manage your cookie preferences through our cookie banner or browser settings.

  • Essential Cookies: Necessary for the basic functioning of the website.

  • Analytics Cookies: Used to gather data on website interactions to improve overall functionality.


2. Legal Basis for Processing Personal Data

We process personal data on the following bases, where applicable:

  • Consent: By providing your information via our contact form, you consent to its use for responding to inquiries.

  • Legitimate Interest: Analytics data may be used to improve website functionality and services.


3. How We Use Your Information

We use the information collected for the following purposes:

  • Responding to Inquiries: Contact form data is used to respond to your inquiries or requests.

  • Improving Our Website: Analytics data helps us monitor traffic and usage patterns, enhancing website performance and user experience.

We do not sell, trade, or transfer your personal information to outside parties without your consent, except as necessary to provide our services.


4. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request correction of inaccuracies in your personal data.

  • Erasure: Request deletion of your personal data, subject to legal obligations.

  • Portability: Request your data in a machine-readable format.

  • Restrict Processing: Request limitations on the use of your data in certain circumstances.

  • Object: Object to certain types of data processing, such as marketing.

To exercise these rights, please contact us at solutions@cloudwind.com.


5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Contact form data is retained for six months minimum unless you request its deletion earlier.
 

6. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.
 

7. Data Transfers

If your data is transferred outside your region, we will take appropriate measures to ensure it is protected in accordance with applicable laws.
 

8. Third-Party Processors

We use service providers for hosting and analytics purposes. These parties may collect and process certain data as described in their privacy policies. Please review their policies for more details.
 

9. Data Breach Notification

In the event of a data breach involving your personal information, we will take appropriate steps to notify relevant authorities and, where required, affected individuals promptly.
 

10. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or relevant regulations. The "Effective Date" at the top will be updated accordingly.
 

11. Contact Us

If you have any questions or concerns regarding this privacy policy or how we handle your personal data, please contact us at:
solutions@cloudwind.com

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